About the MadCasino Canada Guide
We are an independent guide for Canadian adults who want clear facts about MadCasino before signing up. We do not run the casino, hold player money or handle accounts. Everything on this site is based on the casino's own pages, its terms and the Anjouan licence register.
Where Our Facts Come From
- Casino pages: home page, Promotions, terms and conditions, KYC, AML, responsible gaming, dispute resolution and refund policies on madcasino6.io.
- Canadian view: the archived Canadian home page with C$ amounts, provincial gambling rules and helplines.
- Licence register: Softon Ltd, licence ALSI-202409012-FI1, checked in the public Anjouan register.
- Unpublished details such as RTP, table limits or VIP tiers are marked "not disclosed".
- Last full check: 29 October 2026.
Who Writes the Guide
Mia Tremblay, Senior iGaming Analyst, leads the Canadian edition with a small team that follows provincial gambling rules, payment practices and responsible gambling resources. Ratings follow the evidence in each table; the casino does not pay for scores.
Contacting MadCasino
Account, payment and verification questions must go to the casino; we cannot see or change player accounts.
| Channel | Details | Best for |
|---|---|---|
| Live chat | On the casino site, 24/7 according to MadCasino | Quick questions, limits, cashier issues |
| support@madcasino.io | Written requests, self-exclusion, refunds | |
| Complaints | complaints@madcasino.io | Formal disputes (up to 60 working days) |
| Phone | No Canadian number | — |
Affiliate Disclosure
Links to MadCasino may be affiliate links, which means we may earn a commission if you register, at no cost to you. Commission does not change what we publish: limits, the offshore licence and the lack of provincial oversight are stated as plainly as the bonuses. In line with Canadian advertising expectations we avoid pushy calls to action, and we never suggest using a VPN.
Safer Play Commitment
This site is for adults of legal gambling age in their province (19+, or 18+ in Alberta, Manitoba and Quebec). If gambling stops being fun, use the safer play tools and helplines, or call ConnexOntario at 1-866-531-2600.